32 Panorama Rd, Sandbanks, Poole BH13 7RD
Privacy Policy - the basics
Sandbanks Chiropractic Last updated: 26 January 2026 Sandbanks Chiropractic is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or receive chiropractic care from us. This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Sandbanks Chiropractic is a chiropractic clinic based at Sandbanks Yacht Company. Data Controller: Sandbanks Chiropractic Email: oharrischiropractic@gmail.com Phone: 07496 570348 Address: 32 Panorama Rd, Sandbanks, Poole, BH13 7RD As the data controller, we are responsible for how your personal data is used and protected.
We may collect and process the following types of personal data
:a)
Information you provide via the websiteNameEmail addressPhone numberAny information you submit via contact forms or booking links
b) Information you provide as a patient (special category health data)Contact detailsDate of birthGP detailsMedical history and health informationTreatment records and clinical notesAppointment history
c) Automatically collected informationWhen you use our website, we may collect:IP addressBrowser type and device informationPages visited and time spent on the siteThis is collected via cookies and Google Analytics.
We use your personal data to: Respond to enquiries made through the website Book and manage appointments Provide chiropractic care safely and effectively Maintain accurate clinical records Send appointment confirmations and reminders by email or SMS via Cliniko Send occasional marketing emails (only where you have given consent) Improve our website and services Comply with legal and regulatory obligations We will never sell your personal data.
Under UK GDPR, we rely on the following lawful bases: Consent – when you contact us, opt into marketing, or agree to information sharing Contract – to provide you with chiropractic services Legal obligation – to maintain medical records Legitimate interests – to run and improve our business and website Provision of healthcare – for processing special category health data
We take appropriate security measures to protect your personal data, including: Secure, password-protected systems Encrypted devices and software Secure clinical record keeping via Cliniko Restricted access to personal data Clinical records are stored in accordance with professional and legal requirements.
We may share your data with: Your GP or other healthcare professionals, only with your consent Professional regulatory bodies if required Service providers who help us run our business (Wix, Google, Cliniko, email providers) We do not share your data for marketing purposes with third parties.
We use trusted third-party providers to operate our business: Wix – website hosting Google Analytics – to understand how visitors use our website Cliniko – patient records, booking system, and appointment reminders Email provider – to send appointment and marketing emails These providers process data on our behalf in accordance with UK GDPR and their own privacy policies.
We retain patient records in line with UK healthcare guidance, typically for a minimum of 8 years after your last treatment (or longer for children). Website enquiry data is kept only as long as necessary to deal with your enquiry. Marketing data is kept until you withdraw your consent.
You have the right to: Access the personal data we hold about you Request correction of inaccurate data Request erasure of your data (where legally possible) Restrict or object to processing Withdraw consent at any time (for example, marketing emails) Lodge a complaint with the Information Commissioner’s Office (ICO)
Our website, hosted by Wix, uses cookies to improve your browsing experience and to understand how visitors use the site through Google Analytics. You can control or disable cookies through your browser settings.
If you have any questions about this Privacy Policy or how we handle your data, please contact: Sandbanks Chiropractic oharrischiropractic@gmail.com 07496 570348